Refund Policy
All purchases in TabVault are final. We do not offer refunds, including for partly used subscription periods.
1. No refunds
Subscription fees and any other purchases are non-refundable. This includes unused time in a subscription period, forgetting to cancel before a renewal, and not using the app.
When a subscription is cancelled, it stays active until the end of the period already paid for and then stops. You won't be charged again, but the current period is not refunded.
2. Free trials
If you start a free trial, you are charged when it ends unless you cancel at least 24 hours before. Cancelling during the trial means you won't be charged at all. Charges after a trial ends are not refunded.
3. How to cancel
iPhone: Settings → your name → Subscriptions → TabVault → Cancel Subscription.
Android: Google Play → your profile picture → Payments & subscriptions → Subscriptions → TabVault → Cancel.
Deleting the app or your account does not cancel a subscription. Cancel it in the store too.
4. App Store and Google Play purchases
Purchases are processed by Apple or Google, not by us, so we can't issue refunds or see your payment details. Apple and Google have their own refund processes and may decide to grant a refund under their policies; if they do, that is between you and them.
5. Your legal rights
This policy does not take away any right to a refund that you have under the consumer protection laws where you live and that can't be waived. If such a law applies to your purchase, we will follow it.
Questions about this document? Email [email protected], or contact us from the app: Profile → Request a feature, choose "Report a problem" and write your message. We read every one.